Mass Tort Firms

Mass tort law firms specialize in representing large groups of plaintiffs who have been harmed by a single defendant or a group of related defendants. Unlike class action lawsuits, where plaintiffs are treated as a single entity, mass tort cases involve individual claims that are consolidated. The aim is to achieve justice for those affected while streamlining the legal process for the courts and plaintiffs.

Mass tort law firms face several significant challenges. Gathering and presenting evidence for potentially thousands of individual claims can be an arduous task. Ensuring fair compensation for all plaintiffs, maintaining clear communication, and addressing the diverse needs and circumstances of each individual involved can further complicate these already intricate cases. The pressure to balance these factors while containing costs and achieving favorable outcomes for their clients is a constant challenge for mass tort law firms.

How We Help Mass Tort Law Firms

Our company, staffed by registered nurses, plays a crucial role in supporting mass tort law firms by streamlining their workflows, containing costs, and minimizing the risks associated with complex litigation. By efficiently managing essential tasks and processes, we allow attorneys to focus on their core legal work, with confidence that their clients are in the expert hands of our nurses. Our staff’s expertise in understanding and explaining medical issues enhances the quality of support provided and helps plaintiffs feel cared for. Our thorough approach helps reduce the potential for errors and delays, ultimately leading to smoother case management and greater client satisfaction. Through our comprehensive support, we enable mass tort law firms to navigate the challenges of large-scale cases with confidence and precision.

Services for Mass Tort Law Firms

Client Communication

What we do: Our call team, staffed by registered nurses, provides professional and caring end to end communication.

The Process:

• We consult with attorney to create an outreach schedule & newsletters to provide case updates, verify contact information, and update any injuries.
• Nurse introduction call. We interview the client to clarify all claim information and prepare them for the next steps.
• We monitor incoming emails and calls, answering any basic questions and escalating any issues to the attorney.
• We can update the law firm CMR with pertinent call details.
• Can be integrated with nurse review

Plaintiff Forms

What we do: Nurses with experience in explaining complex medical issues and interviewing clients assist with plaintiff forms.

The Process:

• We consult with attorney to create an outreach approach and fully understand the scope.
• We call the client to set an appointment and explain who we are and the purpose of the form. We help them anticipate the contents of the form and how long the call will take and send a detailed email confirming the information.
• A registered nurse calls to complete the form and obtain an e-signature.

Medical Record Management

What we do: Our thoughtful approach incorporates client education and participation to help save money on medical records.

The Process:

• We call clients to provide education about the medical record ordering process, difficulties, and potential costs.
• Assist clients in obtaining records.
• Order medical records if clients are unable to send them.
• Assist with authorization issues.
• Obtain supplemental records if needed
• Track record status in CRM or other forms.

Nurse Review

What we do: We have experience with over 55k pre-settlement reviews.

The Process:

• Our expert nurses review the claims, identify strengths, weaknesses, and potential EIF cases.
• Assist with flagging resolving deficiencies
• Direct data entry or data import to CMR.

Settlement Review & Services

What we do: Experienced with over 35k settlement reviews, our specially trained nurses provide consultation and end to end management of the settlement process.

The Process:

• Call each client to confirm the claim information is correct and interview clients for potential enhancers.
• Expertly review the medical records to apply the settlement criteria
• Prepare submission documents and provide administrative support for data entry
• Expert EIF evaluations, settlement allocation audits, and rebuttals

How Your Firm Benefits

Service Benefits:

Communication:

• Nurse calls lead to very high client satisfaction, demonstrating that they are cared for while keeping the law firm informed.
• Flags bad claims and client issues early and regularly.
• Better results in ordering records.
• Keeps attorneys informed of any change in health status or deaths.
• Clients will be more responsive and drop out less.

Medical Record Management:

• Reduce costs and save processing time by leveraging client relationships and our nurse team to obtain records.

Nurse Review:

• Consultation on review strategy.
• Know each client’s case strengths and weaknesses.
• Early flag of potential EIF clients.
• Nurse communication with clients to fully understand injuries and suffering.

Settlement Review & Services:

• Maximize case value.
• Streamline client communication regarding settlement.
• Help with time-consuming document preparation and uploads.
• Assistance in assessing final settlement amounts and drafting rebuttals.

Overall Benefits:

Comprehensive Risk Mitigation:

• Reduction in time spent on unqualified claims.
• Reduce medical record costs.
• Reduce client fallout.
• Maximize the value of each case.

Efficiency and Continuity:

• Save time and reduce the chances of errors and integration issues.

Vendor Reduction:

• Using fewer vendors leads to streamlined communication, efficiency, and error reduction and simplifies integration.

Tailored Solutions:

• Customized solutions that address the specific needs of each client by combining services.

Enhanced Client Experience:

• Better outcomes for law firms and plaintiffs, enhancing their overall experience and satisfaction

Streamline Your Mass Tort Cases With Aperio Solutions

Let our team of expert nurses handle the details so you can focus on winning cases. From client communication to medical record management and settlement review, our services are seamless, cost-effective, and can be tailored to your firm’s unique needs.