RN-Led Lead Verification & Medical Evidence Check

At Aperio Solutions, we help law firms move forward with confidence by verifying claims at the earliest stages of intake. Our RN-led Lead Verification service combines claimant outreach, clinical review, and medical record validation to ensure each case is legitimate, defensible, and ready for attorney review.

Unlike automated screening tools or non-clinical call centers, our process is led by U.S.-licensed registered nurses with deep mass tort experience. We don’t just confirm that a claimant responded – we verify that the story, records, and medical facts align.

What We Verify

• Claimant identity and intake consistency
• Medical history relevant to campaign-specific criteria
• Diagnosis, treatment timeline, and provider confirmation
• Supporting documentation through records, portals, or retrieval vendors
• Red flags, inconsistencies, or fraud indicators

How It Works

Our team engages directly with claimants using a structured, nurse-led workflow:

• RN-conducted interviews with supplemental medical questioning
• Secure document collection and patient-authorized portal access
• Medical record retrieval using the fastest and most cost-effective method
• Clinical review and verification of records
• Clear disposition of each lead: Proven, Partially Verified, Disproven, or Unable to Verify

Each case concludes with an attorney-ready summary and supporting documentation, allowing your team to make informed decisions without chasing records or re-interviewing claimants.

Continuity Beyond Verification

Lead verification is just the beginning. Once a claim is verified, Aperio can remain the primary point of contact for the claimant throughout the lifecycle of the case — from follow-up outreach and plaintiff forms to ongoing case workups and settlement review.

Because claimants are already familiar with our RN-led team, firms benefit from higher engagement, fewer drop-offs, and smoother downstream execution. There’s no need to reintroduce a new vendor or re-educate the claimant — we simply continue the work.

This continuity allows firms to scale confidently while preserving quality, consistency, and claimant trust.(Can we have 2 links? One to Mass Tort and one to Personal Injury Services)

Why Firms Use Aperio

• Identify weak, inconsistent, or non-viable claims early. We improve case quality and defensibility before filing, escalation, or inventory build
• Establish continuity from intake through resolution by keeping the same RN-led team engaged with the claimant
• Gain clear visibility into the health of your inventory through structured verification outcomes and attorney-ready reporting
• Deliver a professional, empathetic claimant experience backed by eight years of trusted mass tort experience

Interested in piloting RN-led verification on a campaign?

Contact us today or Request a Workflow Overview.